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Sales and Marketing Direct Ltd
Making A Purchase
Making a purchase could not be easier. Just browse our product range, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “View Cart” and you will be asked for a few details that we need to be able to satisfy the order.
We accept all major Credit and Debit cards. You may send us your card information via phone, fax, snail mail or over the Internet via our secure processing system at WorldPay.
Shipping And Handling
Postage and packing is calculated according to the cumulative weight of the items on your order. 500g and under is charged at £2.50, up to 1 Kg is charged at £5.00, up to 10 Kg is charged at £6.50. Postage & Packaging for addresses in Europe and the Rest of the World is calculated using International rate bands according to weight of the goods ordered.
Delivery Schedule
UK mainland customers should receive their order within 7 working days from date of payment. Overseas orders will exceed this delivery time.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
All credit and debit card transactions are handled by Worldpay. No credit or debit card numbers are stored on our website or servers.
Guarantee
We guarantee your satisfaction. All of our products come with 30 DAYS HOME APPROVAL and a FULL 1 YEAR WARRANTY.
Reaching Us
If you need to reach us, please email us on [email protected], alternatively, you can call on International +44 (0)1325 367400, fax us on +44 (0)1325 367500, or write to us at Unit 2, Banks House, Banks Road, Darlington, County Durham, DL1 1YB, United Kingdom
WHOLESALE DISCOUNTS AVAILABLE – PLEASE CONTACT US ON 01325 367400 – ASK FOR THE TRADE SALES DEPARTMENT
Privacy Policy
Sales and Marketing Services do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart .
Returns Policy
Any goods returned within the 30 days home approval will receive a full refund, or replacement of the goods if requested. After this period has expired products will be replaced within the 1 year warranty